PRIVACY POLICY

Effective Date: 2024

Who we are

Our website address is: https://vortexatvaporem.com.

Xvertuz LLC operates an e-commerce wholesale distribution website. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our Site and services.

1. Information We Collect

We collect various types of information through the checkout process and account management, including:

Personal Information: Name, email address, shipping and billing addresses, payment information.
Technical Information: Data from cookies and similar technologies.
Analytics Data: Non-identifiable data from Google Analytics to help us improve our services.

2. How We Use Your Information

We use the collected data for purposes that include:

Order Processing and Shipping: To fulfill and deliver your orders.
Customer Support: To provide assistance and respond to inquiries.
Account Management: To facilitate your account and order history.
Analytics: We use Google Analytics to understand how visitors engage with our Site. We do not use your data for marketing purposes.

3. Information Sharing

We only share your information in the following instances:

Payment Processing: With Authorize.net, our secure payment gateway.
Website Functionality: With necessary service providers for site operation.

4. Security of Your Information

We employ industry-standard security measures to protect your data. You may manage your data through your account or contact support for assistance.

5. Data Retention

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We retain your data as long as you maintain an active customer account. Data may be stored according to our Site’s requirements, powered by WordPress, WooCommerce, and Authorize.net.

6. Cookies

Our Site uses cookies to enhance functionality. You may control cookie settings through your browser, but this may affect Site performance.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

7. Your Rights

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You may access, update, or delete your personal data through your account. For further assistance, please contact our support team.

8. Contact Us

For questions about this Privacy Policy or your data, contact us at 435-790-0406.